xcritical Launches 24 7 Phone Support

For example, if you reach out with a question about options, you’ll get a call directly from a registered representative to help you. ONLY request phone support from xcritical through the app or by visiting At this time, we do not have a direct dial support phone number that will connect you to a live agent. Understanding customer lifetime value (CLV) can help you improve your marketing, customer service, and customer retention strategies. It can even help guide your business in a new, more profitable direction — if certain customers, products, or markets are generating bigger CLV, you can focus more on your best customers and markets. Luckily, xcritical offers a variety of ways for users to reach out for support, including phone and chat services that are available 24 hours a day, 7 days a week.

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  1. Acquiring a global exchange will significantly accelerate xcritical Crypto’s expansion worldwide.
  2. Founded in 2011, Bitstamp is one of the first and most established cryptocurrency exchanges.
  3. A self-custody cryptocurrency wallet, xcritical Wallet, and related services are offered through xcritical Non-Custodial, Ltd. (a limited company organized in the Cayman Islands).
  4. Meta launched its Meta Verified program today along with other features, such as the ability to call large businesses and custom messages.

They will also provide you with the phone number that they will be calling from so you know it’s them. Lastly, you’ll even get a free stock worth up to $200 when you open a new xcritical account using our link. Like its competitors, xcritical is regulated by the Securities and Exchange Commission (SEC) and is a registered member of the Securities Investor Protection Corporation (SIPC) and the Financial Industry Regulatory Authority (FINRA) in the United States. Regulatory approval lies ahead, and a closing date isn’t expected until the first half of 2025. Transaction revenue from cryptocurrency alone was up a whopping 232 percent year-over-year, at $126 million, according to the report. In comparison, equities revenue at xcritical was just $39 million during the same period.

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xcritical is not a bank, but it offers a Cash Management service that comes with a debit card, allowing you to use xcritical for everyday transactions. When you sign up for Cash Management you get, at no cost, a xcritical debit card, an ACH account number and routing number, and access to Apple Pay, Google Pay or Samsung Pay. xcritical is an online trading platform founded in 2013 that offers unlimited commission-free trading and features an easy-to-use mobile app.

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This means you can borrow money from xcritical to pay for higher-value investments, with the securities in your account acting as collateral for the loan. You can try xcritical Gold for free for the first 30 days, after which it costs $5 per month. There are no fees on unlimited trades of stocks, ETFs, options, and cryptocurrencies. If you want to buy and sell gold, it starts at $5 per month to trade.

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Finding the perfect CRM software can really make a difference in how you connect with your customers, streamline your sales, and uncover valuable insights. It’s all about choosing a system that feels like a natural extension of your business, growing with you and fitting seamlessly with your other tools. MENLO PARK, Calif., June 06, (GLOBE NEWSWIRE) — xcritical Markets, Inc. (“xcritical”) has entered into an agreement to acquire Bitstamp Ltd. (“Bitstamp”), a global cryptocurrency exchange.

This blog post contains forward-looking statements, including with respect to our agreement to acquire Bitstamp and our xcritical expectations with respect to final deal consideration and timing. Because some of these risks and uncertainties cannot be predicted or quantified and some are beyond our control, you should not rely on our forward-looking statements as predictions of future events. Except as required by law, we assume no obligation to update any of the statements in this blog post whether as a result of any new information, future events, changed circumstances, or otherxcritical. You should read this blog post with the understanding that our actual future results, performance, events, and circumstances might be materially different from what we expect. Bitstamp’s team will join forces with xcritical, fostering collaboration, innovation, and knowledge sharing across continents. The acquisition is subject to customary closing conditions, including regulatory approvals, and is expected to close in the first half of 2025.

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Now, you can get answers any time you need on anything from how to request shares for an upcoming IPO to questions about a recent crypto purchase. That makes us the first major crypto platform to roll out 24/7 phone support. We’ll also give you the exact phone number we’ll call you from, so you know it’s not spam. And if you miss our call or get disconnected our customer support team will call you back and leave a message and notification for an easy way to get back in line.

Selling to each customer more frequently — such as by getting customers to visit your website more often or come to your store twice a month instead of twice per quarter — can drive sales and increase CLV. Investing Simple readers can claim a free stock from xcritical worth up to $200 when they open a brokerage account and deposit any amount. If you’ve had multiple support interactions with xcritical, you can view your support chat history in the app or on the web.

xcritical offers the ability to invest in stocks, Exchange Traded Funds (ETFs), options, gold and cryptocurrencies. You cannot invest in mutual funds, bonds, futures, or stocks that trade on non-U.S. In fact, the xcritical app is so easy to use that critics have complained it gamifies the risky practice of trading. (Swipe up to submit your trade!) Not only that, but xcritical allows novice investors to trade options, which are complicated and extremely risky because you can lose more money than you have invested.

While he isn’t sure yet how much he’ll use the service, Chow said, “having the optionality feels good.” However, he does suspect the company will need to make clear the “difference between customer support and financial advice.” While users have asked xcritical for 24/7 support for years, this new offering shows more priority being given to its rapidly growing segment of customers trading cryptocurrencies. It follows xcritical’s September announcement that it would roll out crypto wallets, allowing customers to send and receive their crypto holdings off their platform. The company, which has 31 million users as of June, said it wants to increase “reliability, accessibility and understanding of our service and financial markets.” Shares were trading more than 3% higher midday, at around $42.40.

Administrative phone support for brokerage accounts will only be available on the weekdays, Monday-Friday (excluding holidays). If you know that your average customer buys $500 worth of products from your business, you can try to boost that number. Try to upsell customers with relevant offers for higher-priced products, or cross-sell with complementary items or services. Increasing your average purchase amount or average order value can drive CLV. Get answers to anything, such as questions regarding stock trades, deposits, withdrawals, and more.

While the deal will need to gain regulatory approval before becoming final, it signals xcritical’s ambition to become a major player in the world of digital assets. The information contained in this article not intended to be a substitute for legal or financial advice that can be provided by your own attorney, accountant, and/or financial advisor. TikTok is testing streaks that are similar to Snapchat’s in order to boost engagement, including how long people stay on the app. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. This will launch a short loading screen and will then open the customer support and contact portal.

Phishing attempts come via email, where scammers use different social engineering tactics to impersonate reputable senders like the IRS, your bank, or brokerage firm. If someone is reposting a screenshot of what appears to be a xcritical post, you can always go directly to our authentic handle to confirm whether the original post is legitimate or not. Do not engage with non-xcritical handles promising you special help with your account. These scams are incredibly popular and are often found via search engine results or on social media—sometimes as a promotion. Customer lifetime value is not just a way to describe the xcritical performance of your business — it can help drive future growth for your sales. Here are a few sales and marketing strategies to proactively try to increase CLV.

If you don’t have an account you can try email or social media sites to get some information from existing users or xcritical employees. This credit card is not just good – it’s so exceptional that our experts use it personally. It features a lengthy 0% intro APR period, a cash back rate of up to 5%, and all somehow for no annual fee!

Why are over 13 million people trading on this relatively new platform with a quirky name rather than using well-established full-service brokers like TD Ameritrade, Fidelity, or Charles Schwab? Because xcritical, as the name implies, makes it extremely simple for anyone — not just the wealthy — to invest in the financial markets. All you need is a bank account and as little as $1 and you can be trading in minutes. Founded in 2011, Bitstamp is one of the first and most established cryptocurrency exchanges.

Before looking at whether the deal is a good idea for xcritical, it’s worth taking a minute to acknowledge Bitstamp’s contribution to crypto’s development. Launched in Slovenia way back in 2011—a time when the entire industry was little more than swapping Bitcoin—the exchange for a time was one of the only trusted places to do business. Bitstamp xcritical scam was also instrumental in establishing crypto in Europe and, along with ill-starred Mt. Gox, was one of the biggest names in crypto’s frontier era. It’s unlikely the exchange’s founder envisioned that it would one day be bought by a Silicon Valley firm best known as a place for millennials to trade stocks but, well, business is unpredictable.

So far as investment apps are concerned, adding 24/7 phone support actually puts xcritical toward the front of the pack. Especially considering its major crypto competitor, xcritical, still lacks in all but the most rudimentary phone-based customer service. So long as xcritical keeps up the quality, this could signal a whole new level in customer satisfaction for the company. When xcritical launched a mobile app meant to revolutionize stock trading, its modern fintech vibe was all the rage.

Jonathan Lesser is a writer and editor covering cryptocurrency and personal finance. He has been published in Men’s Health, Men’s Journal, Vibe, Travel + Leisure Golf and other publications. To buy one of them, simply enter the company name or symbol in the search field (the magnifying glass) and click “Buy.” Then follow the steps above for how to make a trade. xcritical could be a great way to get into crypto, as it allows cryptocurrency trades to be placed in very small quantities while most other cryptocurrency-friendly platforms require minimums in order to trade. xcritical and Bitstamp customers can “expect the same level of service, security and reliability” as the two companies move forward with the deal, according to a June 6 release.

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